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Папка: FITS
  
1.002
Папка: ITSM v1
  
1.009
Effective IT Service Managerment.pdf
  
1.05336 KB 00
EX0-100 ITILF Glossary.pdf
  
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EX0-100 ITILF User Guide.pdf
  
1.0915 KB 00
ISO 9001.7z
  
1.0205 KB 00
ITIL Foundation Exam Study Guide.pdf
  
1.099 KB 00
ITIL V3 - Changes in Qualification.pdf
  
1.0164 KB 00
ITIL V3 - FAQs.pdf
  
1.059 KB 00
ITIL V3 - Foundation Certificate Syllabus.pdf
  
1.0209 KB 00
ITIL V3 - Foundation Sample.pdf
  
1.0240 KB 00
ITIL V3 - Quick Reference Quide.pdf
  
1.0104 KB 00
ITIL V3 - Refresh News.pdf
  
1.03253 KB 00
ITIL v3 The future has arrived .pdf
  
1.0430 KB 00
itil.txt
  
1.012 KB 00
itil_v3_service_operation_design_guidelines.pdf
  
1.0441 KB 00
itil_v3_service_transition_design_guidelines.pdf
  
1.0435 KB 00
ITILV3_Glossary_Russian_v092_2009.pdf
  
1.01256 KB 00
service_support_assessment.xls
  
1.0188 KB 00
Staffing_Calculation_Tool_For_Service_Desks.xls
  
1.042 KB 00
The Itil Foundation Exam Study Guide 3rd Edition.doc
  
1.010903 KB 00